Privacy Policy
AIMTECH US INC understand the importance of your privacy and are committed to respecting it. This Privacy Policy (“Policy”) applies to information we collect about you in the course of our business, including through the AIMTECH US INC website (aimtechus.com), as well as electronic forms, services, marketing campaigns, research, retail stores, and other online or offline products or services operated by or on behalf of AIMTECH US INC (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy and consent to the transfer, storage, and processing of your personal information globally, as described in this Policy.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@aimtechus.com.
1. How We Collect and Use Your Information
We collect information that you provide directly, information obtained from third parties, and information automatically collected about your use of our Services.
A. Information You Provide Directly
(1) Registration
You may choose to register as a AIMTECH US INC member. Members can view shopping carts, order history, and account details. Registration requires you to provide a username, email address, password, and security details.We rely on your consent as the lawful basis for processing your personal data.
We process this information to perform our contract with you (i.e., to create and manage your account). Where required by law, we rely on your consent for specific uses, such as marketing communications.
(2) Login
When logging in, members must provide their email address and password.
We rely on your consent as the lawful basis for processing your personal data.
(3) Checkout
When placing an order, you must provide your email address, recipient’s name, phone number, and address so that we can deliver your order. Payments are processed by third-party providers.We rely on the performance of a contract as the lawful basis for processing your personal data.
(4) Customer Support
You may use the online chat function to obtain customer support. If logged in, your chat history may be stored for tracking. If not logged in, it will not be stored.We rely on your consent as the lawful basis for processing your personal data.
(5) Order Tracking
You can track your order status by providing your order number and email address.We rely on your consent as the lawful basis for processing your personal data.
B. Information Collected Automatically
(6) Site Allocation
To improve website access speed, we collect IP addresses and allocate you to the nearest server.
We rely on your consent as the lawful basis for processing your personal data.
(7) Usage Data
We may automatically collect data about how you interact with our Services (“Usage Data”), including device information, browser details, network connection data, IP address, and other related data. This helps us understand usage, improve user experience, and ensure security.
We rely on our legitimate interests as the lawful basis for processing your personal data, provided that such interests do not override your rights and freedoms.
C. Information from Third Parties
We may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:
(8) Payment Information
Any credit or debit card details you provide are processed by third-party payment processors that comply with PCI/DSS standards. We do not access this data unless separately provided by you.
When you visit our website, open or click emails, or interact with our Services or advertisements, third parties may use tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies to automatically collect information about your interactions.
2. Legal Bases for Processing Personal Information
In summary: We process your personal information only when necessary and when a valid legal basis exists under applicable law. This may include consent, contract performance, compliance with legal obligations, protection of vital interests, or pursuit of legitimate business interests.
If you are located in the European Union or the United Kingdom, this section applies to you.
Under GDPR and UK GDPR, we may rely on the following legal bases:
l Consent. We rely on your consent as the lawful basis for processing your personal data for specific purposes. You may withdraw your consent at any time.
l Contract performance. We rely on the performance of a contract as the lawful basis for processing your personal data in order to fulfill contractual obligations or take steps at your request before entering into a contract.
l Legitimate interests. We rely on our legitimate interests as the lawful basis for processing your personal data, provided that such interests do not override your rights and freedoms. For example, we may send promotional offers, analyze service use, support marketing activities, diagnose issues, prevent fraud, and improve user experience.
l Legal obligations. We rely on compliance with legal obligations as the lawful basis for processing your personal data, such as cooperating with law enforcement, defending our rights, or providing evidence in litigation.
l Vital interests. We rely on the protection of vital interests as the lawful basis for processing your personal data in situations involving threats to life or safety.
If you are located in Canada, this section applies to you.
We rely on your express or implied consent as the lawful basis for processing your personal data. You may withdraw consent at any time.
In some circumstances, we may process your data without consent where permitted by law, including:
l When collection is clearly in your interests and consent cannot be obtained in time；
l For investigations, fraud detection, and prevention；
l For business transactions under specified conditions；
l When contained in witness statements for insurance claims；
l For identifying or contacting injured, ill, or deceased persons or their next of kin；
l When financial abuse is suspected；
l When obtaining consent would compromise accuracy or availability in investigations；
l To comply with subpoenas, warrants, or court orders；
l When produced in employment, business, or professional contexts consistent with its purpose；
l For journalistic, artistic, or literary purposes；
l When publicly available as prescribed by law。
3. How We Protect Your Personal Data
We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, loss, or misuse. These include encryption, access controls, authentication technologies, and backup systems. We also maintain incident response plans for data breaches.
Although we strive to protect your information, no system or transmission method is entirely secure. You are responsible for keeping your login credentials confidential and choosing strong passwords.
4. Data Retention
We retain your personal data only as long as necessary for legitimate business purposes or as required by law (e.g., tax or anti-money laundering regulations). When data is no longer needed, we delete it or securely store it until deletion is possible.
5. How We Share and Disclose Your Information
5.1 Sharing
We do not share personal data outside AIMTECH US INC and its affiliates except when:
l You or your guardian provide consent
l Required by law, courts, or authorities
l Necessary to protect our legal rights
l Stated in our service agreements
l To protect public safety or legitimate rights of others
l For academic research
5.2 Transfer
We will not transfer your personal information to any company, organization, or individual outside of AIMTECH US INC and its affiliates, except in the following circumstances:
l With your prior explicit authorization and consent;
l To comply with legal obligations, legal procedures, binding government directives, or court orders;
l In the event of a merger, division, bankruptcy, liquidation, acquisition, or sale of our business or that of our affiliates, your personal information may be transferred as part of the transaction. We will ensure confidentiality during the transfer process and require the successor entity to comply with this Privacy Policy; otherwise, we will seek your renewed authorization.
5.3 Disclosure
A. Public Disclosure of Personal Information
We will only publicly disclose your personal information in the following circumstances:
(1) With your prior explicit consent;
(2) To comply with laws, legal procedures, litigation, or government orders.
B. Disclosure of Personal Information to Third Parties
In certain cases, we may disclose your personal information to third parties for contract performance, lawful purposes, or other purposes consistent with this Privacy Policy. Such cases may include:
(3) To vendors or third parties providing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
(4)To business and marketing partners for their own direct marketing purposes, subject to your consent where required by law. You have the right to opt-out of such sharing at any time through your account settings or by contacting us. We enter into contracts with these partners to ensure they protect your information.
(5) When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as shipping products to you or using social media widgets or login integrations.
(6) To our affiliates or other companies within our corporate group in line with our legitimate business interests.
(7) In connection with business transactions such as mergers or bankruptcies, or to comply with legal obligations (including subpoenas, search warrants, and similar requests), enforce applicable terms of service, and protect or defend our Services, our rights, and the rights of our users or others.
5.4 Circumstances Where Consent Is Not Required
Please note that in certain circumstances, we may share, transfer, or disclose your personal data without your prior authorization or consent, including:
(1) Where the request is directly related to national defense and security;
(2) Where the request relates to significant public interests such as public safety or public health;
(3) Where directly related to criminal investigation, prosecution, trial, or enforcement of court orders;
(4) Where necessary to protect the life, property, or other significant legitimate rights of the data subject or other individuals, and it is difficult to obtain consent;
(5) Where the personal data has already been publicly disclosed by the data subject;
(6) Where personal data is obtained from lawful public sources, including but not limited to news reports and government disclosures.
6. Your Choices
If you decline to provide required personal data or withdraw consent, you may not be able to use some Services.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
(1) Access and Portability
(2) Rectification or Correction
(3) Erasure or Deletion
(4) Objection to Processing, Including Marketing and Automated Decision-Making
(5) Restriction of Processing or Disclosure
(6) Right to File a Complaint with a Local Data Protection Authority
(7) Withdrawal of Consent
(8) Account Closure
(9) Right to Opt Out of Sale, Sharing, or Targeted Advertising
(10) Manage Communication Preferences
This Policy does not create, extend, or modify your rights. Depending on applicable law, you may have all or some of the rights above, as well as additional rights. These rights are not absolute and are subject to the conditions and limitations provided under applicable law. If you wish to exercise any of the rights described above, please contact us using the details provided at the end of this Policy. We will handle your request in accordance with applicable privacy and data protection laws. To protect your privacy and security, we may take steps to verify your identity before processing your request. We will respond to your request within a reasonable timeframe.
Reasonable requests are typically processed free of charge. We reserve the right to refuse requests that are unreasonably repetitive, technically burdensome (for example, requiring the development of new systems or fundamentally altering existing practices), infringe upon the rights of others, or are manifestly unfounded or excessive(for example, requests involving backup tape data, repetitive requests, requests requiring disproportionate technical effort). If your request is refused, we will inform you of the reason for the refusal, and you have the right to appeal, lodge a complaint, or seek other remedies permitted by applicable law.
8. International Transfers
Please note that we may transfer, store, and process your personal information outside the country or region where you reside. Your personal information may also be processed by employees, third-party service providers, and partners in those countries or regions.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the competent UK authorities, unless the data is being transferred to a country deemed to provide an adequate level of protection.
If we transfer personal information collected within the People's Republic of China to recipients located outside of China, we will comply with the requirements under the Personal Information Protection Law of China (PIPL). This may include conducting a security assessment administered by the authorities, entering into standard contracts prescribed by the Cyberspace Administration of China with the overseas recipient, or obtaining a certification from a designated institution. We will provide you with necessary information about such transfers, including the identity and location of the overseas recipient, and obtain your separate consent when required by law.
9. Cookies
Like many websites, we use cookies on our website. Specific information about the cookies we use is related to the operation of the Shopline store. We use cookies to support and improve our website and services (including remembering your actions and preferences), to conduct analytics, and to better understand how users interact with our services (for our legitimate interest in managing, improving, and optimizing our services). We may also allow third parties and service providers to use cookies on our website in order to better customize services, products, and advertisements on our site and others.
Most browsers automatically accept cookies by default, but you can set your browser controls to remove or refuse cookies. Please note that removing or blocking cookies may negatively impact your user experience and may cause some parts of the services (including certain features and general functionality) to not function properly or become unavailable. In addition, blocking cookies may not fully prevent us from sharing information with third parties (such as our advertising partners).
10. Third-Party Websites and Links
Our website may provide links to websites or other online platforms operated by third parties. If you click on a link to access a website not owned or controlled by us, you should review their privacy and security policies as well as their other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information on those websites. Information you provide in public or semi-public spaces (including information you share on third-party social networking platforms) may also be viewed by other users of the services and/or users of those third-party platforms, and neither we nor those third parties can restrict the use of such information. The inclusion of such links does not imply our endorsement of the content on those platforms or their owners/operators, unless otherwise disclosed in the Services.
11. Additional Policies for California Residents
This section applies only to residents of the State of California.
You may request that we provide information about the categories of personal data we have disclosed to third parties or affiliates (if any) for their direct marketing purposes. To make such a request, please see the “Contact Us” section below.
If you are under 18 and have a registered account, you may request that we delete any content or information you have posted on the website or stored on our servers. To do so, submit a written request as indicated in the “Contact Us” section below, clearly identifying the content or information you wish to have deleted and providing sufficient details to allow us to locate the content or information.
12. Additional Policies for EEA/UK Residents
This section applies only to individuals who access or use our Services from within the EEA or the UK (collectively referred to as “Europe”).
The data controller responsible for the data processing described in this Privacy Policy is AIMTECH US INC (Address: 5319 UNIVERSITY DR STE 367 Irvine, California 92612, United States). You may contact our Data Protection Officer or DATAREP at info@aimtechus.com.
Regardless of where your personal data is processed, we will protect it in accordance with this Privacy Policy and apply appropriate contractual or other safeguards in compliance with applicable law. These measures include the implementation of the European Commission’s Standard Contractual Clauses for transferring personal data to service providers and business partners located in countries deemed not to provide an adequate level of data protection by the EU.
13. Additional Policies for Canadian Residents
You may contact us using the details provided in the “Contact Us” section to request details of our privacy practices, access or correct your personal data, or file a complaint.
14. Children’s Privacy
Our Services are not intended for children, and we do not knowingly solicit or collect information from children. If you are a parent or guardian and believe that your child has provided us with their information, please contact us using the details in the “Contact Us” section, and we will take immediate and reasonable steps to delete such information.
As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” (as these terms are defined under applicable law) the personal information of individuals under 16 years of age.
15. Updates to This Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the “Last Updated” date, and take any other steps required by applicable law.
16. Contact Us
The data controller for your personal information is AIMTECH US INC, unless otherwise specified in jurisdiction-specific sections below.
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@aimtechus.com
If you are not satisfied with our response, especially if you believe that our processing of your personal information has infringed upon your legal rights, you may also lodge a complaint with or report to the supervisory authority in your region.